Best LiveAgent Alternatives in 2026
Updated
20 tools from help desk software ranked against LiveAgent on the same published basis.
- 1LiveAgent vs Chatwoot
- 2LiveAgent vs Vtiger Help Desk
- 3LiveAgent vs Desk365
- 4LiveAgent vs Intercom
- 5LiveAgent vs Help Scout
- 6LiveAgent vs Freshdesk
- 7LiveAgent vs Jitbit Helpdesk
- 9LiveAgent vs Comm100 Contact Center
- 10LiveAgent vs Zoho Desk
- 11LiveAgent vs Odoo Helpdesk
- 12LiveAgent vs Vivantio
- 13LiveAgent vs Kustomer
- 14LiveAgent vs ManageEngine SupportCenter Plus
- 15LiveAgent vs Salesforce Service Cloud
- 16LiveAgent vs FreeScout
- 17LiveAgent vs ProProfs Help Desk
- 18LiveAgent vs Teamwork Desk
- 19LiveAgent vs Zammad
- 20LiveAgent vs Whelp
- 21LiveAgent vs Front
LiveAgent alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 9.1 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Vtiger Help Desk | 8.9 | Free plan | $12/mo | Android, API, iOS |
| 3 | Desk365 | 8.6 | Free plan | $12/mo | Android, API, iOS, Web |
| 4 | Intercom | 8.5 | No | $19/mo | Android, iOS, Web |
| 5 | Help Scout | 8.5 | Free plan | $25/mo | API |
| 6 | Freshdesk | 8.3 | Free plan | $19/mo | API |
| 7 | Jitbit Helpdesk | 8.3 | No | $24/mo | Android, API, iOS, Linux, self-hosted, Web, Windows |
| 9 | Comm100 Contact Center | 8.2 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 10 | Zoho Desk | 8.0 | Free plan | ₹420/mo | API |
| 11 | Odoo Helpdesk | 7.9 | Free plan | — | API |
| 12 | Vivantio | 7.7 | No | $49/mo | API, self-hosted, Web |
| 13 | Kustomer | 7.7 | No | — | Android, API, iOS, Web |
| 14 | ManageEngine SupportCenter Plus | 7.6 | Free plan | $100/mo | API |
| 15 | Salesforce Service Cloud | 7.5 | No | $25/mo | API |
| 16 | FreeScout | 7.5 | Free plan | Free | API |
| 17 | ProProfs Help Desk | 7.5 | Free plan | $29.99/mo | API |
| 18 | Teamwork Desk | 7.4 | No | $9.50/mo | API |
| 19 | Zammad | 7.4 | No | — | API |
| 20 | Whelp | 7.4 | Free plan | $29/mo | Android, iOS, self-hosted, Web |
| 21 | Front | 7.3 | No | $25/mo | API |
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Questions about LiveAgent alternatives
What is the best alternative to LiveAgent?
Chatwoot, number 1 in help desk software with a score of 9.1 out of 10. The others here: Vtiger Help Desk, Desk365, Intercom and 16 more.
What is the best free alternative to LiveAgent?
Chatwoot is the best-ranked alternative with a free plan. 11 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to LiveAgent?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.