Alternatives to SupportScreen

Cobrowse.io

Cobrowse.io suits customer-focused businesses supporting users across websites and mobile applications.

Median

Median suits live support and onboarding teams that need to guide customers through pages on their own site.

LiveCall

LiveCall suits B2C service teams that need browser-based calls, reservations, or remote customer support.

Cardina suits support and sales teams that need to guide customers through a screen during calls or live chats.

Zoho Assist

Zoho Assist suits support technicians who need attended or unattended remote access across desktop and mobile platforms.

Surfly

Surfly suits product, sales, and service teams seeking browser-based collaboration, including teams in insurance, banking, healthcare, and enterprise e-commerce.

Recursive Labs Visual Engagement Platform

It is aimed at enterprises using visual assistance for sales, customer service, onboarding, field service, returns or insurance.

Universal CoBrowse is designed for contact-center support teams helping customers complete browser-based tasks.

Visual Assistance suits businesses needing real-time visual support for technical help, remote inspection, or customer guidance.

XMReality Remote Guidance

XMReality suits teams handling technical helpdesk support, inspections, audits or remote training.

It is aimed at field service organizations and call centers that need remote expert assistance, guided procedures, and preserved support records.

It suits customer service teams guiding visitors through online tasks, especially organizations in regulated industries such as banks and credit unions.