Customer Experience Management Software
Alternatives to Alida
The tools Specifiction weighs against Alida, from its list of customer experience management software, each with its plans, platforms and spec score.
- 01
Adobe CX Enterprise CX Enterprise is presented for organizations coordinating customer experience programs across B2B and B2C lifecycle work.
Free plan Web · API8.7 Visit Specs - 02 Pisano From $0.01/mo Web · iOS · Android · API8.4 Visit Specs
- 03
Qualtrics The free account suits an individual needing a small survey allowance.
From $420/mo Free plan API8.4 Visit Specs - 04
CustomerSure CustomerSure suits regulated, service-driven organisations, including financial services, housing, healthcare and utilities.
From £1,999/mo Free trial Web · API8.3 Visit Specs - 05 moveXM From €541.67/mo Web · API8.2 Visit Specs
- 06 Happ
Happ suits organisations of different sizes that need multichannel customer feedback collection, analysis, reporting, and closed-loop workflows.
Web · iOS · Android8.0 Visit Specs - 07
Chattermill Chattermill is intended for enterprise CX, insights, product, and customer-support teams that need to analyze feedback across multiple channels.
Web · API7.9 Visit Specs - 08 ActionXM Free trial Web · API7.8 Visit Specs
- 09
Eloquant From €55/mo Web · API7.8 Visit Specs - 10 Glanceable From €1,583.33/mo Web · API7.8 Visit Specs
- 11
Orchetta Orchetta suits people at work who need to connect customer evidence, planned work, and journey outcomes.
From $45/mo Free trial Web · API7.8 Visit Specs - 12
Cemantica Cemantica suits organizations managing customer experience across sectors such as financial services, retail, healthcare, hospitality, professional services and technology.
Free trial Web · API7.7 Visit Specs - 13
CrossCX CrossCX is intended for companies with structured customer service departments or contact centers, including quality, customer experience and operations teams.
Web · API · Self-hosted7.7 Visit Specs - 14 omniXM
omniXM is aimed at distributed operators and leaders in global experience, regional operations, locations, and marketing and growth.
iOS · Android7.7 Visit Specs - 15
Sprinklr Unified-CXM Platform Web · iOS · Android · API7.7 Visit Specs - 16
UXPressia UXPressia suits CX and UX practitioners, consultants, analysts, project managers, researchers, and HR professionals who work with customer experience assets.
From $36/mo Free plan Web7.7 Visit Specs - 17
Feedier Web · API7.6 Visit Specs - 18
Lucidya From $125/mo Web · API7.6 Visit Specs - 19 Webex Experience Management
It suits organizations that want to collect customer feedback across channels, track journey metrics, and connect insights to follow-up workflows.
Web · iOS · Android · API7.6 Visit Specs - 20
Hello Customer Hello Customer suits CX, operations, and leadership teams in retail, banking, insurance, or telecom that need to collect feedback and direct follow-up.
Web · iOS · Android · API7.5 Visit Specs - 21
Wonderflow It is designed for enterprise organizations and teams in product, consumer insights, marketing, eCommerce, customer care, and CX.
Web · API7.4 Visit Specs - 22 Wootric
Wootric suits customer success, CX, product, HR, executive, and support teams that collect feedback and route it into follow-up workflows.
Free trial Web · iOS · Android · API7.4 Visit Specs - 23
CXMEngine Web7.3 Visit Specs - 24 Medallia
Medallia suits enterprises managing customer or employee experience, contact center, or market research programs.
Web · iOS · Android · API7.3 Visit Specs - 25 QuestionPro
QuestionPro suits individuals and teams that need to create surveys and review response analytics.
From $83/mo Free plan API7.3 Visit Specs - 26
sandsiv+ Free trial Web · API · Self-hosted7.3 Visit Specs - 27 PeopleMetrics CEM Platform
The platform suits organizations managing patient, customer, and employee experience programs.
Web7.2 Visit Specs - 28 OpenText Core Journey Web · API7.1 Visit Specs
- 29 Press'nXPress Web · iOS · Android7.1 Visit Specs
- 30
Verint Experience Management Web · API6.7 Visit Specs