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Best Daktela Contact Center Alternatives in 2026

Updated

20 tools from call center software ranked against Daktela Contact Center on the same published basis.

  1. 1
    Freshcaller Free plan AndroidiOSWeb $15/mo8.8
    Daktela Contact Center vs Freshcaller
  2. 2
    Amazon Connect Free trial AndroidapiiOSWeb 8.7
    Daktela Contact Center vs Amazon Connect
  3. 3
    Dialpad Support Free trial AndroidapiextensioniOSMac $8,095/mo8.6
    Daktela Contact Center vs Dialpad Support
  4. 4
    Genesys Cloud CX WebWinMaciOSAndroid $75/mo8.5
    Daktela Contact Center vs Genesys Cloud CX
  5. 5
    Zoom Contact Center AndroidapiiOSMacWeb $69/mo8.5
    Daktela Contact Center vs Zoom Contact Center
  6. 6
    8x8 Contact Center AndroidapiiOSMacWeb 8.4
    Daktela Contact Center vs 8x8 Contact Center
  7. 7
    Google Contact Center AI Platform Free trial AndroidapiiOSWeb 8.3
    Daktela Contact Center vs Google Contact Center AI Platform
  8. 8
    OpenScape Contact Center Enterprise AndroidapiiOSself-hostedWeb 8.3
    Daktela Contact Center vs OpenScape Contact Center Enterprise
  9. 10
    GoTo Contact Center AndroidiOSMacWebWin 8.2
    Daktela Contact Center vs GoTo Contact Center
  10. 11
    MiContact Center Business AndroidapiiOSMacself-hosted 8.2
    Daktela Contact Center vs MiContact Center Business
  11. 12
    Comm100 Contact Center Free trial AndroidapiiOSMacself-hosted $27/mo8.2
    Daktela Contact Center vs Comm100 Contact Center
  12. 13
    C-Zentrix Contact Center Free plan AndroidapiiOSself-hostedWeb Free8.2
    Daktela Contact Center vs C-Zentrix Contact Center
  13. 14
    RingCentral RingCX apiMacWebWin $65/mo8.1
    Daktela Contact Center vs RingCentral RingCX
  14. 15
    Exotel Contact Center Free trial apiLinuxMacWebWin $70/mo8.1
    Daktela Contact Center vs Exotel Contact Center
  15. 16
    CallHub Free plan AndroidapiiOSMacWeb $0.05/mo8.1
    Daktela Contact Center vs CallHub
  16. 17
    Mitel CX apiself-hostedWebWin 8.0
    Daktela Contact Center vs Mitel CX
  17. 18
    Sytel Contact Center Free trial AndroidapiiOSLinuxMac 7.9
    Daktela Contact Center vs Sytel Contact Center
  18. 19
    Avaya Experience Platform apiself-hostedWeb $48/mo7.8
    Daktela Contact Center vs Avaya Experience Platform
  19. 20
    Twilio Flex Free trial apiself-hostedWeb $1/mo7.8
    Daktela Contact Center vs Twilio Flex
  20. 21
    UJET Free trial AndroidapiiOSWeb $65/mo7.8
    Daktela Contact Center vs UJET

Daktela Contact Center alternatives compared

#ToolScoreFree planFromRuns on
1Freshcaller8.8Free plan$15/moAndroid, iOS, Web
2Amazon Connect8.7NoAndroid, API, iOS, Web
3Dialpad Support8.6No$8,095/moAndroid, API, Browser, iOS, Mac, Web, Windows
4Genesys Cloud CX8.5No$75/moWeb, Windows, Mac, iOS, Android
5Zoom Contact Center8.5No$69/moAndroid, API, iOS, Mac, Web, Windows
68x8 Contact Center8.4Android, API, iOS, Mac, Web, Windows
7Google Contact Center AI Platform8.3Android, API, iOS, Web
8OpenScape Contact Center Enterprise8.3Android, API, iOS, self-hosted, Web, Windows
10GoTo Contact Center8.2Android, iOS, Mac, Web, Windows
11MiContact Center Business8.2Android, API, iOS, Mac, self-hosted, Web, Windows
12Comm100 Contact Center8.2No$27/moAndroid, API, iOS, Mac, self-hosted, Web, Windows
13C-Zentrix Contact Center8.2Free planFreeAndroid, API, iOS, self-hosted, Web
14RingCentral RingCX8.1No$65/moAPI, Mac, Web, Windows
15Exotel Contact Center8.1No$70/moAPI, Linux, Mac, Web, Windows
16CallHub8.1Free plan$0.05/moAndroid, API, iOS, Mac, Web, Windows
17Mitel CX8.0API, self-hosted, Web, Windows
18Sytel Contact Center7.9Android, API, iOS, Linux, Mac, self-hosted, Web, Windows
19Avaya Experience Platform7.8No$48/moAPI, self-hosted, Web
20Twilio Flex7.8No$1/moAPI, self-hosted, Web
21UJET7.8No$65/moAndroid, API, iOS, Web
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Questions about Daktela Contact Center alternatives

What is the best alternative to Daktela Contact Center?

Freshcaller, number 1 in call center software with a score of 8.8 out of 10. The others here: Amazon Connect, Dialpad Support, Genesys Cloud CX and 16 more.

What is the best free alternative to Daktela Contact Center?

Freshcaller is the best-ranked alternative with a free plan. 3 of the 20 alternatives here publish a free plan on their own pricing pages.

How are these alternatives ranked?

Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.