Best Medal Social Inbox Alternatives in 2026
Updated
20 tools from social media customer service software ranked against Medal Social Inbox on the same published basis.
- 1Medal Social Inbox vs Chatwoot
- 2Medal Social Inbox vs Crisp
- 3Medal Social Inbox vs Soclo
- 4Medal Social Inbox vs Agorapulse
- 5Medal Social Inbox vs Comm100 Contact Center
- 6Medal Social Inbox vs Trengo
- 7Medal Social Inbox vs Gorgias
- 8Medal Social Inbox vs Text.com
- 9Medal Social Inbox vs Intercom
- 10Medal Social Inbox vs Desku AI Chatbot Builder
- 11Medal Social Inbox vs Nextiva
- 12Medal Social Inbox vs Deskpro
- 13Medal Social Inbox vs Genesys Cloud CX
- 14Medal Social Inbox vs LiveAgent
- 15Medal Social Inbox vs Respond.io
- 16Medal Social Inbox vs Sprout Social
- 17Medal Social Inbox vs ZorgSocial
- 18Medal Social Inbox vs Kayako
- 19Medal Social Inbox vs SleekFlow
- 20Medal Social Inbox vs Hootsuite
Medal Social Inbox alternatives compared
| # | Tool | Score | Free plan | From | Runs on |
|---|---|---|---|---|---|
| 1 | Chatwoot | 8.0 | Free plan | $19/mo | Android, API, iOS, Linux, self-hosted, Web |
| 2 | Crisp | 7.9 | Free plan | $45/mo | Android, API, iOS, Mac, Web, Windows |
| 3 | Soclo | 7.6 | Free plan | $7.99/mo | Android, iOS, Mac, Web |
| 4 | Agorapulse | 7.4 | Free plan | $99/mo | Android, iOS |
| 5 | Comm100 Contact Center | 7.4 | No | $27/mo | Android, API, iOS, Mac, self-hosted, Web, Windows |
| 6 | Trengo | 7.3 | No | €299/mo | Android, API, iOS, Mac, Web, Windows |
| 7 | Gorgias | 7.2 | Android, API, Browser, iOS, Web | ||
| 8 | Text.com | 7.2 | No | $19/mo | Android, API, iOS, Mac, Web, Windows |
| 9 | Intercom | 7.1 | No | $19/mo | Android, iOS, Web |
| 10 | Desku AI Chatbot Builder | 7.0 | Free plan | $39/mo | Web, iOS, Android |
| 11 | Nextiva | 7.0 | No | $15/mo | Android, Browser, iOS, Linux, Mac, Web, Windows |
| 12 | Deskpro | 6.9 | No | $39/mo | Android, API, iOS, self-hosted, Web |
| 13 | Genesys Cloud CX | 6.9 | No | $75/mo | Web, Windows, Mac, iOS, Android |
| 14 | LiveAgent | 6.9 | No | $15/mo | API |
| 15 | Respond.io | 6.9 | No | $79/mo | Android, API, iOS, Web |
| 16 | Sprout Social | 6.9 | No | $79/mo | Android, iOS |
| 17 | ZorgSocial | 6.9 | No | $59/mo | Android, API, iOS, self-hosted, Web |
| 18 | Kayako | 6.8 | Android, API, iOS, Web | ||
| 19 | SleekFlow | 6.8 | No | $49/mo | Android, API, iOS, Web |
| 20 | Hootsuite | 6.7 | No | $99/mo | Web |
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Questions about Medal Social Inbox alternatives
What is the best alternative to Medal Social Inbox?
Chatwoot, number 1 in social media customer service software with a score of 8.0 out of 10. The others here: Crisp, Soclo, Agorapulse and 16 more.
What is the best free alternative to Medal Social Inbox?
Chatwoot is the best-ranked alternative with a free plan. 5 of the 20 alternatives here publish a free plan on their own pricing pages.
Is there an open-source alternative to Medal Social Inbox?
Yes: Chatwoot.
How are these alternatives ranked?
Ranked on what each maker publishes, the fullest spec sheet first: how deeply the product is documented, the platforms it runs on, a free tier or trial to test it, and its standing.