Alternatives to Medal Social Inbox

eksis

eksis suits creators, small businesses, and agencies managing several social accounts from a shared web workspace.

Mixdesk

Mixdesk is aimed at sales, support, and ecommerce teams serving customers across channels and languages.

Soclo is aimed at small and medium businesses, including shops, trades, salons, hospitality businesses, agencies and professional services.

Chattrik Omni Channel

It suits teams that handle messages from social channels and website chat, especially those that need assignment, routing and internal notes.

DelightChat

DelightChat is aimed at small and medium-sized D2C and ecommerce brands operating lean teams.

Sendiee Teambox

Teambox suits support and sales teams handling conversations across supported messaging channels.

Respond.io

Respond.io is intended for mid-market B2C businesses with high-volume customer conversations.

SleekFlow

SleekFlow suits businesses managing sales or support conversations across multiple channels.

Trengo

Trengo suits teams handling customer conversations across several channels that want shared inbox collaboration, routing and automation.

AmmarAI Smart Inbox

It suits e-commerce stores, small support teams, sales-led businesses, and agencies that handle customer conversations across several channels.

Upcellia suits SMBs in Spain and Latin America that want shared customer messaging alongside lead capture, CRM, and sales workflows.

It suits businesses handling customer conversations and orders across the listed messaging and commerce channels.

It suits support teams handling several messaging, social, email, and chat channels.

It suits big brands and enterprise customer journeys in retail, hospitality, banking, insurance, healthcare, and airlines.