Customer Feedback Software
Alternatives to Userback
The tools Specifiction weighs against Userback, from its list of customer feedback software, each with its plans, platforms and spec score.
- 01
Beamer Beamer suits product and marketing teams that want to publish updates, target user groups, or collect and organize product ideas.
From $59/mo Free plan Web · iOS · Android · API9.3 Visit Specs - 02
Canny Canny suits product-led teams that collect customer feedback and communicate product plans.
From $79/mo Free plan Web · API · Browser extension9.2 Visit Specs - 03
Featurebase Featurebase suits teams combining customer support with feedback gathering and product updates.
From $29/mo Free plan Web · iOS · Android · API9.1 Visit Specs - 04
Appbot Appbot suits app developers, product managers, and support teams responsible for store reviews across several app marketplaces.
From $39.92/mo Free trial Web · Windows · macOS · iOS9.0 Visit Specs - 05
Sleekplan From $13/mo Free plan Web · iOS · Android · API8.8 Visit Specs - 06
Aha! Ideas Aha! Ideas suits product teams that want to collect requests from a community and sort them by priority or revenue potential.
From $49/mo Free trial Web · Windows · macOS · API8.7 Visit Specs - 07
Atarim It suits web agencies handling multiple client sites under their own brand.
From $67/mo Free plan Web · API · Browser extension8.7 Visit Specs - 08
UserJot UserJot suits teams that want feedback collection, roadmap publishing, and support conversations connected in one service.
From $29/mo Free plan Web · macOS · iOS · Android8.7 Visit Specs - 09
Mopinion Mopinion is aimed at digital marketers and teams focused on digital customer experience and user feedback.
From €279/mo Free trial Web · iOS · Android · API8.6 Visit Specs - 10
BugHerd From $50/mo Free trial Web · API · Browser extension8.5 Visit Specs - 11
AppReviewBot From $19/mo Free trial Web · iOS · Android8.4 Visit Specs - 12 Crewhu From $119/mo Free trial Web · iOS · Android · API8.4 Visit Specs
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Customer Thermometer It suits teams that want customers to rate service and leave feedback from email or support tickets.
From $9/mo Free trial Web · iOS · API8.4 Visit Specs - 14 Doorbell.io
It suits product teams collecting feedback across web and mobile, particularly those that want to triage submissions and reply through existing communication tools.
From $29/mo Free plan Web · iOS · Android8.4 Visit Specs - 15
Retently It serves ecommerce, B2B SaaS, financial-services and property-management teams collecting and acting on customer feedback.
From $99/mo Free trial Web · API8.4 Visit Specs - 16 Zonka Feedback
Zonka Feedback suits customer-experience, product, support, and frontline teams handling customer or employee feedback.
From $99/mo Free trial Web · iOS · Android · API8.4 Visit Specs - 17
CustomerSure CustomerSure suits regulated, service-driven organisations, including financial services, housing, healthcare and utilities.
From £1,999/mo Free trial Web · API8.3 Visit Specs - 18 Qualaroo
Qualaroo suits teams seeking contextual feedback on websites or apps, including product and user-experience teams investigating conversion issues.
From $39.99/mo Free plan Web · iOS · Android · API8.3 Visit Specs - 19 Gainsight Customer Communities
It suits companies building customer communities, gathering product feedback, and connecting support, learning, and discussion experiences.
From $83.33/mo Web · API8.2 Visit Specs - 20 SatisMeter
SatisMeter suits teams collecting structured customer feedback across web, app, and email channels.
From $199/mo Free plan Web · iOS · Android · API8.2 Visit Specs - 21
Feedbucket From $49/mo Free trial Web · API8.1 Visit Specs - 22 Harvestr From $65/mo Free trial Web · API · Browser extension8.1 Visit Specs
- 23 Hively
Hively suits customer-facing teams that want feedback linked to individual and team happiness scores.
From $1.08/mo Free plan Web · iOS · Android8.1 Visit Specs - 24
AskNicely AskNicely is intended for multi-location service businesses, including organizations with 5 to 5,000 or more locations.
Web · iOS · Android · API8.0 Visit Specs - 25
Frill Frill suits product teams that need customer feedback boards, surveys, public roadmaps, and announcements in one service.
From $25/mo Free trial Web · API · Browser extension8.0 Visit Specs - 26
Noora From $14/mo Free trial Web · API · Browser extension8.0 Visit Specs - 27
Productboard Productboard suits product teams that need a shared place to organize customer feedback, plan roadmaps and set priorities.
From $19/mo Free plan Web · API · Browser extension8.0 Visit Specs - 28
Chattermill Chattermill is intended for enterprise CX, insights, product, and customer-support teams that need to analyze feedback across multiple channels.
Web · API7.9 Visit Specs - 29
Customer.guru From $50/mo Web · API7.9 Visit Specs - 30 Feature Upvote From $49/mo Free trial Web · API7.9 Visit Specs