Social Customer Service Software
Alternatives to eksis
The tools Specifiction weighs against eksis, from its list of social customer service software, each with its plans, platforms and spec score.
- 01
Deskero Deskero suits support teams needing shared inbox, portal, automation, SLA, and API features.
From $12/mo Free plan Web · Windows · iOS · Android9.3 Visit Specs - 02
Mixdesk Mixdesk is aimed at sales, support, and ecommerce teams serving customers across channels and languages.
From $49/mo Free plan Web · iOS · Android · API9.0 Visit Specs - 03 Soclo
Soclo is aimed at small and medium businesses, including shops, trades, salons, hospitality businesses, agencies and professional services.
From £7.99/mo Free plan Web · macOS · iOS · Android8.8 Visit Specs - 04 Emplifi From $1,249/mo Web · iOS · Android · API8.6 Visit Specs
- 05 Juphy From $19/mo Free trial Web8.6 Visit Specs
- 06
ViralDashboard From $19/mo Free plan Web · iOS · Android · API8.5 Visit Specs - 07
Chattrik Omni Channel It suits teams that handle messages from social channels and website chat, especially those that need assignment, routing and internal notes.
From $14.99/mo Free trial Web · iOS · Android8.3 Visit Specs - 08
DelightChat DelightChat is aimed at small and medium-sized D2C and ecommerce brands operating lean teams.
From $29/mo Free trial Web · iOS · Android8.2 Visit Specs - 09
Sendiee Teambox Teambox suits support and sales teams handling conversations across supported messaging channels.
From $1.83/mo Free plan Web · Windows · macOS · iOS8.2 Visit Specs - 10
Respond.io Respond.io is intended for mid-market B2C businesses with high-volume customer conversations.
From $79/mo Free trial Web · iOS · Android · API8.1 Visit Specs - 11
SleekFlow SleekFlow suits businesses managing sales or support conversations across multiple channels.
From $49/mo Free trial Web · iOS · Android · API7.9 Visit Specs - 12
Trengo Trengo suits teams handling customer conversations across several channels that want shared inbox collaboration, routing and automation.
From €299/mo Free trial Web · Windows · macOS · iOS7.9 Visit Specs - 13
AmmarAI Smart Inbox It suits e-commerce stores, small support teams, sales-led businesses, and agencies that handle customer conversations across several channels.
From $9.99/mo Web7.7 Visit Specs - 14 Upcellia
Upcellia suits SMBs in Spain and Latin America that want shared customer messaging alongside lead capture, CRM, and sales workflows.
From $19/mo Free plan Web · iOS · Android7.7 Visit Specs - 15
Medal Social Inbox From $129/mo Web · iOS · Android7.6 Visit Specs - 16
Sprinklr Service Web · API7.5 Visit Specs - 17
BrandBastion Agent+ Web7.4 Visit Specs - 18 Pancake
It suits businesses handling customer conversations and orders across the listed messaging and commerce channels.
Free trial Web · iOS · Android · API7.4 Visit Specs - 19
NapoleonCat From $89/mo Web · iOS · Android7.2 Visit Specs - 20
Meridian Web7.1 Visit Specs - 21
Sociality.io From $99/mo Web · iOS · Android7.1 Visit Specs - 22 Superplural Omni
It suits support teams handling several messaging, social, email, and chat channels.
Web · iOS · Android · API7.1 Visit Specs - 23 Verint Social Web7.1 Visit Specs
- 24 Quiq RCS
It suits big brands and enterprise customer journeys in retail, hospitality, banking, insurance, healthcare, and airlines.
Web · API7.0 Visit Specs - 25 SVARA From $89/mo Web7.0 Visit Specs
- 26 Statusbrew Web6.7 Visit Specs
- 27 Suppogate Web · API6.7 Visit Specs
- 28 Social Serve Social Inbox 6.6 Visit Specs
- 29 Insta24 From €12/mo Web6.5 Visit Specs
- 30 ConvoHub Web6.4 Visit Specs