IT Problem Management Software

Alternatives to Infronest Problem Management

The tools Specifiction weighs against Infronest Problem Management, from its list of it problem management software, each with its plans, platforms and spec score.

01 Alloy Navigator
Alloy Navigator suits IT service teams that need service workflows alongside asset management.

From $19/mo Free trial Web · Windows · macOS · Linux
9.3 Visit Specs
02 Jira
From $7.91/mo Free plan Web · Windows · Linux · iOS
9.2 Visit Specs
03 Freshservice
It suits IT teams handling service desk, asset and IT operations work.

From $19/mo Free trial Web · iOS · Android · API
9.1 Visit Specs
04 GLPI
GLPI suits organizations that need ticketing, service workflows, and IT asset tracking.

From €19/mo Free trial Open source Web · Windows · macOS · Linux
9.1 Visit Specs
05 HaloITSM
It suits IT teams managing service requests, incidents, changes, assets, and reporting.

From £33/mo Free trial Web · Windows · iOS · Android
9.1 Visit Specs
06 InvGate Service Desk
It suits organizations coordinating service requests across IT and departments such as Facilities.

From $41.67/mo Free trial Web · Windows · macOS · Linux
9.1 Visit Specs
07 FreeITSM
It suits IT professionals operating a service desk who can self-host software on Linux or Windows.

Free plan Open source Web · Windows · macOS · Linux
9.0 Visit Specs
08 ManageEngine ServiceDesk Plus
It suits organizations that need an IT help desk with service-level tracking, knowledge resources, and approval workflows.

From $10/mo Free trial Web · Windows · macOS · Linux
9.0 Visit Specs
09 iTop
Free plan Open source Web · Windows · macOS · Linux
8.8 Visit Specs
10 SysAid
SysAid suits IT teams needing service management, asset oversight, automation, integrations, and mobile incident handling.

From $89/mo Free trial Web · Windows · macOS · Linux
8.7 Visit Specs
11 TOPdesk
TOPdesk suits service departments in IT, Facility Management, and HR that need ticket handling and self-service.

From £51/mo Free trial Web · iOS · Android · API
8.6 Visit Specs
12 Alemba Service Manager
ASM suits large and mid-sized organizations with mature, governed service operations, particularly in the public sector and regulated industries.

Web · Windows · iOS · Android
8.5 Visit Specs
13 Vivantio
It suits service teams across IT and other departments that need ticketing, workflow automation, asset management, and a self-service portal.

From $49/mo Free plan Web · API · Self-hosted
8.5 Visit Specs
14 Znuny
It suits service teams seeking configurable ticket management with self-hosted or hosted deployment.

From $374.92/mo Free plan Open source Web · Linux · API · Self-hosted
8.5 Visit Specs
15 SymphonyAI IT Service Management
It is aimed at growth enterprises needing more capability than lightweight tools, as well as enterprises and MSPs using multi-tenant service management.

From $89/mo Web · Windows · macOS · Linux
8.3 Visit Specs
16 Gfacility
Gfacility is aimed at IT, facility, and workplace teams seeking shared service management across departments.

Free trial Web · iOS · Android · API
8.2 Visit Specs
17 Infraon ITSM
From $19/mo Free trial Web · API · Self-hosted
8.1 Visit Specs
18 Mint Service Desk
From $5/mo Free trial Web · Linux · API · Self-hosted
8.1 Visit Specs
19 OpsYnt ITSM
From $49/mo Free trial Web · iOS · Android · API
8.1 Visit Specs
20 SolarWinds Service Desk
Service Desk suits teams managing IT incidents, assets, configuration records, and changes in a cloud platform.

From $39/mo Free trial Web · iOS · Android · API
8.0 Visit Specs
21 Octopus ITSM
From $95/mo Web · Windows · iOS · Android
7.9 Visit Specs
22 Xurrent IMR
From $6/mo Free trial Web · iOS · Android · API
7.7 Visit Specs
23 ZentraITSM
From $19/mo Free trial Web · API · Self-hosted
7.5 Visit Specs
24 EasyVista Service Manager
It is positioned for enterprise-scale IT service operations, including organizations in manufacturing, education, public sector, financial services, and healthcare.

Web · Self-hosted
7.4 Visit Specs
25 OMNITRACKER IT Service Management Center
Web · Windows · macOS · Linux
7.4 Visit Specs
26 OTRS
It suits organizations needing ticket queues, customer portals, service management automation, and corporate security workflows.

Web · Linux · iOS · Android
7.4 Visit Specs
27 DemandFlow ITSM
Web · API
7.3 Visit Specs
28 Proactivanet ITSM
Web · iOS · Android · API
7.3 Visit Specs
29 ServiceCore
Web · iOS · Android · API
7.3 Visit Specs
30 ZServiceDesk
ZServiceDesk is presented for enterprises coordinating service workflows across IT, HR, Facilities, Finance, Procurement and Admin teams.

Web · Windows · macOS · Linux
7.0 Visit Specs

Infronest Problem Management, head to head